| 社招官网

菜鸟网络-Cargo Operations Manager (M/F/X)-Liege

发布时间: 2021-04-02 工作地点: 列日 工作年限: 五年以上
所属部门: 菜鸟网络 学   历: 本科 招聘人数: 若干

岗位描述:

Job Description
Full time Contract.
Flexible day/night/weekend.
Manage the day-to-day safe and efficient operations.
Monitor and organize all activities in all aspects of the operations, safety and service performance, staffing, and handling facilities.
Implement the overall service delivery program, business plan and budget of the corporate.
Oversees customer relationships and engagement.

Job Responsibilities
• Develop and implement the best practice in operational processes, systems and facilities and resources deployment
• Be accountable for the KPIs regarding the operational productivity, safety, security and customer satisfaction, and service delivery excellence.
• Ensure reliable customer service delivery and best performance by providing leadership, operational direction and resources required.
• Ensure the high standards of safety and security are achieved with corporate requirements, government legislation and international best practice.
• Identify industry trends, legislative and economic factors that have potential to disrupt existing service to make recommendations for business solutions and/or action plans
• Develop professional relationship with internal and external customer to ensure effective operations
• Be the closer partner to commercial team in offering professional advice regarding the service level agreements (SLAs) of relevant service contracts.
• Implement a review and risk assessment process on all SOPs and working practices to identify any unsafe practice areas for quality improvement
• Be innovative and promote the introduction of new processes & product enhancements to drive quality improvement and unit cost optimization
• Be responsible for accident investigation, reporting and statistical analysis
• Manage, take ownership and implement projects if assigned
• Any other tasks assigned by upper management
• Support and promote company’s Culture.

岗位要求:

Qualifications and Competencies
• Bachelor degree or equivalent, advanced degree in related field is advantageous
• 5 years of experience with at least 3 years management level experience in leading team/project
• Cargo operations, e-commerce operations, freight forwarding, logistics, supply chain related background
• Excellent communication skills; Fluency in English (minimum B2 or equivalent) and French (minimum B2 or equivalent)
• Knowledge of Mandarin or any other language is advantageous.
• Proven track record in operational management.
• Strong self-motivated, open-minded, able to work under pressure and a team player.
• Innovative mind and willing to face challenge.
• Effective people management and planning / organizing skills
• Customer centric
• Analytical with a good judgement

 

 

申请此职位表明您已阅读并同意阿里巴巴及关联公司的《申请工作机会须知》。

推荐岗位

职位名称 职位类别 工作地点 招聘人数 更新时间
菜鸟网络-菜鸟网络-物流-TOC调度-北京 行业运营 北京 若干 2021-04-29
菜鸟网络-物流-终端运营-业务运营COC-南京 行业运营 南京 若干 2021-04-29
菜鸟网络-分拨运营-调度运营(TOC)-南京 行业运营 南京 若干 2021-04-28
菜鸟网络-M2C-运力调度专家 行业运营 杭州 若干 2021-04-23
菜鸟网络-M2C-仓配运营专家 行业运营 杭州 若干 2021-04-23